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​In-Ear Monitor

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Others

Coming Soon
Support & Warranty
for Hong Kong & Macau
  • The Nostalgia Audio provides a 1 Year Limited Warranty protects against defects in manufacture and assembly of earphones and cables for 1 year from the date of original retail purchase.  Accessories such as carrying cases and eartips are not covered by warranty.

  • The product must be purchased from our authorised dealers in Hong Kong and Macau.

  • The customer must be able to present the original invoice, the warranty card and the serial number.

  • The warranty will not cover any units which have been altered, damaged by misuse, accidents, dampness, insects or animals.

  • The customer is responsible for the transportation of the unit for repair.

  • If your product is found to be defective during the warranty period, the product will be repaired, or it will be replaced with a new or equivalent model at the discretion of Nostalgia Audio.

  • Any product found to be defective or damaged outside of the warranty period can be repaired for a service fee (parts+labor). An estimate will be provided once your product has been reviewed by engineers from Nostalgia Audio. 

  • Any repaired or replaced parts or products are covered for the remainder of the original warranty period or for 90 days, whichever period of time is greater.

  • Warranty claims are processed through the point of purchase. If the product was purchased from an authorized Nostalgia Audio retailer, please contact them regarding any warranty, service, or return requests.

  • Beetles Design will have the final deciding authority in any event of dispute.

  • All terms and conditions, stated and implied, are subject to change without notice.